Credit Genius (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information when you use our website, mobile application, or other services (“Services”). By accessing or using our Services, you agree to the terms outlined in this Privacy Policy.
For any questions or concerns, please contact us at [email protected].
1. Information We Collect
We collect the following types of information to provide and improve our Services:
a. Personal Information:
- Name, email address, phone number, and other details provided during account registration.
- Payment details for transactions (if applicable).
b. Non-Personal Information:
- Browser type, device information, and IP address collected automatically when you interact with our platform.
- Cookies and tracking data to analyze user behavior and enhance functionality.
c. Financial Data:
- Credit scores, reports, and related financial information, as provided by users to utilize our credit-related tools.
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our Services.
- Personalize your user experience, including tailored recommendations.
- Respond to inquiries, provide customer support, and address technical issues.
- Comply with legal obligations or enforce our terms of service.
3. How We Share Your Information
We do not sell your personal information to third parties. However, we may share your information in the following circumstances:
a. Service Providers:
With trusted third-party providers who assist in delivering our Services (e.g., payment processors, credit monitoring agencies).
b. Legal Obligations:
When required to comply with legal processes, laws, or governmental requests.
c. Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Your Rights and Choices
You have the following rights regarding your personal data:
- Access and Correction: Request access to or correction of your personal information.
- Data Deletion: Request the deletion of your personal data, subject to legal obligations.
- Opt-Out: Adjust your settings to disable cookies or marketing communications.
To exercise these rights, contact us at [email protected].
5. Data Security
We employ advanced security measures to protect your information, including encryption, secure servers, and regular security audits. However, no system is entirely foolproof, and we cannot guarantee absolute security.
6. Retention of Information
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.
7. Children’s Privacy
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect information from children. If you believe a child has provided personal information, contact us at [email protected] for removal.
8. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices. Review their policies before sharing your information.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Please review it regularly to stay informed.
10. Contact Us
For questions or concerns about this Privacy Policy, contact us at:
Email: [email protected]